jun365 Privacy Policy

1. Introduction

jun365 is committed to protecting the privacy and personal data of all players who use our platform. We understand that trust is the foundation of any good relationship — and that includes how we handle your information. This Policy has been prepared in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).

This Policy applies to all personal data collected through the jun365 website at jun365.net, our mobile platform, customer support channels, and any other services we operate. It covers data collected from players based in the Philippines, including those in Metro Manila, Cebu, Davao, Quezon City, Makati, and other regions across the archipelago.

Please read this Policy carefully. If you have any questions about how jun365 handles your personal data, our support team is available 24/7 via live chat on the platform.

2. Personal Data We Collect

jun365 collects only the personal data that is necessary to provide our services, verify your identity, process transactions, and comply with our legal obligations. The categories of personal data we may collect include:

3. How We Collect Your Data

jun365 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the jun365 platform, including through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud screening data from payment processors; and, where applicable, data from publicly available sources for compliance purposes.
• Payment providers: Transaction data shared by GCash, PayMaya, BPI, BDO, Metrobank, and other payment partners when you make deposits or request withdrawals.

4. How We Use Your Personal Data

jun365 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your jun365 player account, including verifying your identity and age (21+ requirement).
• Service delivery: To provide access to games, process bets, credit winnings, and deliver the full range of jun365 platform features.
• Financial transactions: To process deposits and withdrawals via GCash, PayMaya, and other supported payment methods, and to maintain accurate financial records.
• Legal and regulatory compliance: To fulfil our obligations under the Data Privacy Act of 2012, anti-money laundering regulations, and applicable gaming compliance requirements.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other security threats.
• Responsible gaming: To monitor gameplay patterns, identify potentially problematic gambling behaviour, and enforce responsible gaming tools such as deposit limits and self-exclusion.
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality of our support services.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided your consent or where we have a legitimate interest to do so. You may opt out at any time.
• Platform improvement: To analyse usage patterns, conduct research, and improve the performance, features, and user experience of the jun365 platform.

5. Legal Basis for Processing

jun365 processes your personal data on the following legal bases, as recognised under the Data Privacy Act of 2012 (RA 10173):

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions you agreed to upon registration — including account management, game delivery, and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including KYC, anti-money laundering, and gaming compliance requirements.
• Legitimate interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Personal Data

jun365 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment partners, for the purpose of processing deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification service providers engaged to assist with regulatory compliance.
• IT and platform service providers: Cloud hosting, data storage, cybersecurity, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Fraud prevention and analytics providers: Service providers engaged to assist with fraud detection, risk management, and platform analytics.
• Regulatory and law enforcement authorities: Government agencies, regulators, and law enforcement bodies where disclosure is required by law, court order, or regulatory directive — including the National Privacy Commission (NPC) and relevant gaming authorities.
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by jun365, subject to professional confidentiality obligations.

7. Data Retention

jun365 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general data retention periods are as follows:

• Account data: Retained for the duration of your active account relationship with jun365, and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable financial regulations.
• KYC documentation: Retained for a minimum of five (5) years following the end of the business relationship, or longer if required by law.
• Customer support records: Retained for up to three (3) years from the date of the last interaction, for dispute resolution and quality assurance purposes.
• Marketing consent records: Retained for the duration of your consent, plus a reasonable period thereafter to demonstrate compliance.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with our data disposal procedures.

8. Data Security

jun365 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jun365 platform
• Encryption of sensitive data at rest, including financial information and identity documents
• Multi-factor authentication options for player accounts
• Regular security audits, vulnerability assessments, and penetration testing
• Strict access controls limiting employee access to personal data on a need-to-know basis
• Comprehensive staff training on data protection and information security
• Incident response procedures for detecting, reporting, and managing personal data breaches

9. Cookies & Tracking Technologies

jun365 uses cookies and similar tracking technologies to enhance your experience on the platform, analyse usage patterns, and support our security and fraud prevention measures. The types of cookies we use include:

• Strictly necessary cookies: Essential for the operation of the jun365 platform, including maintaining your login session and enabling core platform functionality. These cannot be disabled.
• Performance and analytics cookies: Used to collect anonymised information about how players use the jun365 platform, helping us identify areas for improvement.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to personalise your experience.
• Marketing cookies: Used, with your consent, to deliver relevant promotional content and measure the effectiveness of our marketing campaigns.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jun365 platform.

10. Your Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jun365:

• Right to be informed: The right to be notified of how your personal data is being collected and processed — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data jun365 holds about you, along with information about how it is being used.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact the jun365 Data Protection Officer via our customer support team. We will respond to all verified requests within thirty (30) days, in accordance with the requirements of RA 10173.

11. Children's Privacy

The jun365 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. jun365 does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any winnings accrued by an underage player will be forfeited.

12. International Data Transfers

In the course of providing our services, jun365 may transfer your personal data to service providers or partners located outside the Philippines. Where such transfers occur, jun365 ensures that appropriate safeguards are in place to protect your personal data, including:

• Contractual clauses requiring recipient organisations to maintain data protection standards equivalent to those required under Philippine law
• Transfers only to jurisdictions that provide an adequate level of data protection as recognised by the National Privacy Commission
• Data processing agreements with all third-party processors that impose binding data protection obligations

By using the jun365 platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the safeguards outlined above.

13. Third-Party Links

The jun365 platform may contain links to third-party websites or services. This Privacy Policy applies solely to the jun365 platform and does not extend to any third-party websites. jun365 is not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Updates to This Policy

jun365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. The date of the most recent revision will be indicated at the top of this page.

Where changes are material, jun365 will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the jun365 platform following the publication of any updated Policy constitutes your acceptance of the revised terms.

15. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jun365 handles your personal data, please contact our Data Protection Officer through our customer support team. Our support agents are available 24 hours a day, 7 days a week via live chat on the jun365 platform.

You may also reach us by email. Our support address is: [email protected]

For complaints that remain unresolved after contacting jun365, you have the right to escalate your concern to the National Privacy Commission of the Philippines.

For information about your rights as a player, including responsible gaming tools and self-exclusion options, please visit our Responsible Gaming page or review our Terms & Conditions.